Administrative Assistant/Receptionist

Published on 05/08/2024KRG Partners - Roswell, GA
$44,000.00 per yearFull TimeFully on-site


Atlanta Office Technologies (AOT)



  • Take, schedule, and coordinate all incoming service calls as received
  • Create service tickets and dispatch technicians as necessary
  • Debrief service technicians after calls are completed and enter notes as necessary
  • Respond to any customer messages left overnight
  • Help generate and mail/e-mail daily customer invoices
  • Update customer files and maintenance agreements as necessary
  • Monitor customer supply levels and ship as appropriate
  • Order front office supplies and keep inventory of stock
  • Assist with other administrative duties as required
  • Perform other duties as assigned.


  • High School diploma or equivalent
  • Advanced customer service skills
  • Strong relationship management skills
  • Ability to use all Microsoft Office applications
  • Geographical knowledge of service area or map reading skills
  • Must have strong ethics and work as an effective, collaborative team member.
  • Ability to work under stress/pressure to meet deadlines and financial objectives.

Physical Demands/Working Conditions:

  • Problem-solving, verbal communication, customer contact, comprehending technical documents & instructions, multi-tasking, mental acuity.

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